Support and Services
Our customers come first and always will. That’s why we’re ready to help with any request, but also equip teams to be successful from day one with detailed blueprints and plans to run effective cybersecurity programs.
Contact our support team through our portal for ASAP answers if you encounter an issue or have any questions.
Crafted by AttackIQ experts, our Blueprints include best practices, use cases, example outcomes, and implementation guidance for building a threat-informed defense, compliance optimization, and more.
No “Slacking” on Requests
AttackIQ provides customers a private Slack channel to communicate directly with the entire AttackIQ team should you need our help.
We offer articles, documentation, and glossaries for implementation, setup, usage, agent deployment, and much more to ensure you have what you need at your fingertips.
No one says it better than our customers themselves.
“One thing I’ve really loved about AttackIQ is that it’s very easy to use. It took all of 10 minutes for me to figure out how it works and how to use it. And for the few issues I have had, the AttackIQ support team has provided amazing response. The platform has been flawless for us, and we have no complaints whatsoever.”
“I have rarely worked with an organization that takes customer success as seriously as these guys, even when signed up for the long haul. This fact, coupled with the freely available AttackIQ Academy for training and their commitment to adding additional value to the platform makes me happy to have renewed an already existing multi-year engagement.”
“We are very pleased with our selection of AttackIQ. The company provided exceptional onboarding, training and post-sales support to help ensure we received the most benefit. We are able to run as many simulations as needed, and schedule recurring tests to ensure controls continually work as needed.”